1 Job in North Bend, OR
Waterfall Community Health Center is Hiring a Patient Services Representative (FT) Near North Bend, OR
Wage Classification: Hourly/Non-exempt
Travel: Minimal (CB/NB)
Wage: $17.50 to $21.34
Reports to: Front Office Manager
Manages Direct Reports: No
HR Review & Approval: 12/7/2023
- Adhere to the spirit of Waterfall Community Health Center to remove barriers to care and our mission statement while performing assigned duties.
- Demonstrate the core values of Integrity, Respect, Accountability, Compassion, Partnership, and Collaborative Communication.
- Ensure new and existing patients’ registration and scheduling needs are met.
- Assist new and existing patients with completing the paperwork necessary to create and maintain active patient registration status.
- Complete appropriate forms and enter patient information into the EPIC EHR system.
- Collect patient fees.
- Field phone calls regarding billing issues, appointment cancellations, and any other patient concerns.
- Answer high-volume calls in a timely manner and direct calls to appropriate staff.
- Copy and scan patient information.
- Review and update FQHC (Federally Qualified Health Center) documents.
- Provide excellent customer service.
- Calling patients for reminder calls
- Scrubbing the charts for patients to be seen in the clinic before the visit.
- Verifying insurance coverage and notifying the patient if the provider is not credentialed with their insurance.
- Provide good faith estimates to patients before appointment.
- Offer prompt pay or sliding fee scale.
- Scheduling or canceling patient appointments
- Other related duties may be assigned by the Supervisor.
- High School Diploma or GED
- Experience in health care, customer service, or public relations preferred.
- Strong computer skills including experience with Microsoft office software.
- Excellent verbal and written communication, problem solving and organizational skills.
- Understanding of labor law and employment equity regulations
- Non-violent Crisis Intervention Comprehensive training class completed within 6 months of hire and recertify prior to the expiration date.
- Current American Health Association (AHA) Basic Life Support Card (BLS) or within 6 months of hire.
- TB (test upon hire)
- Prolonged periods sitting at a desk working at a computer.
- Able to lift 15 pounds occasionally.
- Able to travel as needed.
- PTO Accrual (up to 193 hours per year)
- 7 Paid Holidays
- Medical/Dental/Vision 100% employer paid
- 401K Retirement Plan 6% match
- You will be eligible for a semi annual retention bonus every 6 months
- EHR – OCHIN
- Short Term Disability -options for long term disability
- $50,000 life insurance policy- options for additional voluntary life
- Health & Fitness Gym membership Discount
- Internal student loan repayment opportunities up to $50,000
Job Summary
Full Time
$39k-52k (estimate)
04/01/2023
05/15/2024
The job skills required for Patient Services Representative (FT) include Customer Service, Scheduling, Billing, Health Care, Patient Registration, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative (FT) positions, which can be used as a reference in future career path planning. As a Patient Services Representative (FT), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative (FT). You can explore the career advancement for a Patient Services Representative (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
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Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
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This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
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Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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Must exercise empathy and respect to provide excellent customer service for patients.
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Step 3: View the best colleges and universities for Patient Services Representative.
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